SATELLITE HOTEL

3.0 / 5

•

411 Lakewood Circle, Colorado Springs (CO)

Reviews from Guests

3.0/5

Reviews

from real guests

brockenc2026

My grandma owns a condo and it’s great we come up here lots and the stuff is great the pool can be cold but is warm when you get in it just goood

Odyssey26133606470

Do not trust Vio.com or their partner property, the Satellite Hotel in Colorado Springs. I prepaid for a room, showed up fully willing and able to check in, and was completely denied entry by the hotel front desk because they refused to accept a valid state digital ID. On top of being locked out, I found out the property doesn't even have actual air conditioning in the rooms. Instead of helping me resolve a situation where I was actively being refused service, Vio.com hid behind corporate scripts and non-refundable clauses. Customer service tried to push a partial "Rescue Service" fee, and when I demanded a full refund for services NOT rendered, the company stone-walled the interaction, closed the ticket, and kept 100% of my money. Because of Vio.com and the Satellite Hotel, I was left stranded late at night on a holiday weekend with local rooms completely sold out or double the price. They are pocketing money for a room they literally refused to let me step foot in. I am currently filing a formal dispute and fraud chargeback with my bank. Save yourself the nightmare and book directly with reputable companies instead.

andygV120UB

I would not recommend this hotel because we had to pay $150 upon arrival, and they did not inform us about the additional charge. Then just today, they took more money out of my account so i would not recommand me ever going back there ever again.

Facilities Details

Free Parking

Free Wifi

Designated Smoking Area

Vending machine

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

On-site accessible self parking

Laundry

Elevator

Indoor fireplace

Terrace

Hair/Beauty Salon

ATM on site

BBQ grill

Smoke-free property

Free Parking

Free Wifi

Designated Smoking Area

Vending machine

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

On-site accessible self parking

Laundry

Elevator

Indoor fireplace

Terrace

Hair/Beauty Salon

ATM on site

BBQ grill

Smoke-free property

5 Available Room Types

Double Room

Heating

Non-smoking

Iron

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Fan

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Microwave

Fold-up bed

Bar

Accessible toilet

Shower

Family Suite, 2 Queen Beds

Heating

Non-smoking

Iron

Laptop workspace

Blackout curtains

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Balcony/Terrace

Towels

Fan

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Microwave

Deluxe Suite, 1 King Bed

Heating

Non-smoking

Iron

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Fan

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Fireplace

Microwave

Standard Room, 1 Queen Bed, Balcony

Heating

Non-smoking

Iron

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Fan

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Microwave

Superior Double Room, 2 Queen Beds, Mountain View

Superior Double Room, 2 Queen Beds, Mountain View

Heating

Non-smoking

Iron

Laptop workspace

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Towels

Fan

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Microwave

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

ATM on site

Entertainment and Family Services

Smoke-free property

Shops

Hair/Beauty Salon

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

On-site accessible self parking

Elevator

Indoor fireplace

BBQ grill