Hotel Zero Degrees

This was my second time staying at The Lloyd and it was fantastic! I was very impressed with the attention to detail, friendliness of the staff, and unexpected in-room amenities. It was nice to have a cozy robe, Nespresso coffees, Grace Farms teas, and a clothes steamer. There are premium Five Wits toiletries in the bathroom. What impressed me the most, however, was that the manager, Jesus, noticed the comment on my reservation that I would be celebrating my birthday. He wished me "happy birthday" when I arrived, and sent a balloon, fruit platter, and a basket of sweets with a lovely note to my room! Two things that I greatly appreciated: The staff member who checked me in sent a few "how are things?" texts during my stay. There is also a QR code for tipping the housekeeping staff in the room. I am someone who rarely carries cash and often forget to leave a tip. The QR code makes it much easier. This hotel is conveniently located in walking distance to many restaurants and a movie theater. Valet parking is available for a fee which was very helpful. The lounge, dining, area, and bar are cozy; there is a daily "happy hour" from 4-6pm. Overall, this was a great hotel to spend a birthday weekend. If I could give the experience higher than 5 stars, I would!

Great experience. The hotel is Chic, clean and has a calming vibe. The staff are very attentive, friendly and responsive to your needs. Great location for walking to shops and restaurants. Highly recommend this hotel.

Great hotel, amazing staff and service