In January, I booked this hotel for a trip to DC in September. Now, there are travel restrictions for people coming from CA to DC and I have to cancel this trip. The hotel refuses to refund my money. It is IMPOSSIBLE to get anyone on the phone. I sat on the line for 40 minutes with a ringing telephone, which no one answered. When I finally got to an answering machine, I left a message 3 times and received no response. I lived in DC for many years and remember this hotel fondly, but I will never stay there again and will advise everyone I know not to either.