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Reviews from Guests

4.0/5

tripadvisor

1,554

Reviews

from real guests

Florian83210

4

/

5

Overall decent stay. Breakfast and parking were included, and the staff was very friendly and welcoming throughout the stay. One point to note, however: the room's air conditioning made a truly horrible noise, which made falling asleep difficult. It clearly ruined the quality of sleep during our stay. It would be good if the hotel thought about checking/maintaining the air conditioning equipment in the rooms.

13mikea

1

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5

Hoping the manager will see this. We're 2-days into a 10-day stay at this hotel. I always select Hampton Inn's because they are all the same and generally no surprises. We've stayed here before but this is now different. Nothing huge, but several things that are not up to Hampton Inn standards. Internet was out the first two days of our say. Perhaps not the hotel's fault; they claim it was a fiber cut by a nearby construction project. Very limited TV channels (low budget) and no instructions on how to get to the guide. (Have to press "1", as "guide" doesn't work). Surprised that TV's in the breakfast area are LOCKED onto the most liberal stations. NBC, CNBC and MS Now. No biggie but asked at the desk and was advised that since new ownership, those are the only channels and there is no way to change them. I came from a goofy dysfunctional state (MN) to a state that seems to run well and still makes sense. Was therefore surprised to see this lockdown to only woke channels. Pool has problems. The pump shuts off resulting in no circulation and green water. Once morning coffee runs out, that's it. No more hot afternoon coffee. You have to take what's left and microwave it. Not like other Hamptons!!!!! So far, a disappointment. We won't book here again. Staff however is exceptionally pleasant.

krystine24

3

/

5

For a trip to the beach the location can’t be beat and it is clean, comfortable place to rest your head. We stayed here recently for a quick getaway to Sanibel because Sanibel hotel prices were $$$ and the hotel served that purpose very well. Room was very spacious and clean (minus the tiny ants in the bathroom, which is a common problem in Florida). Bathroom set up is a little strange with only 2 hooks to hang items on. Had to go down to the first floor for a working ice machine and elevator is very slow. Location is quiet with plenty of food options in walking distance, a Walmart with anything you could need right next door. and it is a quick, easy drive to the bridge to get to Sanibel. Unfortunately the free breakfast was greatly lacking. When my husband went downstairs at 8 all they had was some bread, peanut butter, cereal (fruit loops, Cheerios & Raisin Bran) waffle batter, and bananas. By the time I made it downstairs at 9:45 they were out of waffle batter. At no point did they ever have coffee or any other drink whatsoever besides milk (which was constantly empty because people were using it for cereal). Another guest told me they hadn’t had coffee for the last 3 days. Juice machine appeared to be broken as it had sticky notes over the drink choices. They didn’t even have any water. I asked the two people at the front desk if I could please have water. Lady seemed bothered by my request and said there was water “down the hallway, around the corner.” Man was nicer and handed me a cold water bottle. I inquired about the lack of food to an employee in the breakfast area and was told were waiting on a truck but it was pretty much 10 am at that point so we gave up and made the short drive to McDonald’s. If they advertised breakfast and had none really someone could’ve at least ran next door to Walmart and brought over some pastries and donuts. Overall I’d say it’s a good hotel for a quick getaway but don’t count on eating their breakfast.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi