My stay at Quality Inn & Suites Airport/Cruise Port Hollywood (Ft Lauderdale Airport FLL South) was absolutely unacceptable from start to finish. The property looked dangerous the moment I arrived. I genuinely feared for my safety the entire time.
The room was extremely cold and uncomfortable, and the overall condition felt more like a rundown motel than a hotel. There was hair in the shower, which immediately made me question the cleanliness standards. It did not feel sanitary at all.
Check-in was late and disorganized. The staff was not helpful and showed no concern when I expressed how uncomfortable I felt. I even requested to move to another hotel and offered to pay the difference myself just to feel safe and comfortable, but there was no effort made to assist me.
I was utterly disappointed. The only positive part of this experience was leaving the property.
I would strongly advise anyone considering this location to think twice.
