The Blue Wave

Simple standard. Loud and very disturbing noise from a washing machine next to our room. Poorly equipped rooms and some days there was no hot water. Unfriendly breakfast staff. Large rooms very close to the beach. Available staff around the clock.

I had to book a room on the fly and this hotel was the only one I could find for a halfway decent price. Before the additional fees that is. I suffer from post concussion syndrome and the check in was extremely confusing. I filled out forms for parking which is an additional fee and was given a receipt and pass to hang from the mirror. I somehow missed the part where I received the parking pass, but nonetheless they had all of my information since I had just filled it out. Day 2 and my car is towed. The manager acts truly concerned and said they couldn’t see my pass anywhere in the car, So it had to be towed. Apparently they couldn’t check the paperwork I had filled out. He then offers me a ride only to renege and say his wife was using his car. I didn't want a ride or anything else from him at this point anyways, I just wanted my car. I believe they have a scam going on with the towing agency. The man who towed it was extremely pleased at his work. I saw him several times in the next two days. The room was not great. Slightly musty smell and no hot water whatsoever. There was a noise that sounded like a jet engine taking off outside of the window. It would sound like every ten minutes at certain times. I still have no idea what the hell this was. But on the plus side it was close to the beach. My only saving grace on this trip from hell. I do have to mention that Maria at the front desk is a gem. While everyone else seemed condescending to me at this establishment, Maria offered a knowing smile and a feeling of comfort when I arrived back after retrieving my car. She is an Angel and her kindness came at a time I desperately needed something positive. I’m grateful I had the opportunity to thank her as I was checking out.

This hotel is criminal. After booking a fully refundable stay here on hotels.com. I had to cancel a couple months before the stay. Everything seemed good. Then the day after my original stay I saw my bank account was charged (stolen) $70.00 I called them and they rudely said they will not refund my stolen money. So I had hotels.com contact them and this hotel refused to return the money they stole from me. Luckily hotels.com understood my booking was supposed to be fully refundable and took care of me. Beware this property owns many hotels around Hollywood beach. Avoid these criminals at all costs.