The Gates - Keys Collection

I arranged our trip to Miami and the Keys and chose this hotel for 5 couples to enjoy 3 nights. While it was neither our fault nor the hotel's fault that the road between the mainland and the Keys...

Paid extra for room with a view. This foreign front desk person thought a wall was a good view to pay extra for, shower small slippery and property needs a little tender loving care. It needs paint...

We were extremely disappointed with the front desk service. A few days in advance of our planned arrival, we were told there was no record of our reservation—even though we had one. As a result, we...