Best Western Kendall Hotel Suites

The hotel is located in Kendall in a quiet area, centrally situated and close to shopping centers and restaurants. The check-in process was perfect—very friendly and quick. The rooms are well-maintained and in line with the price, providing good tranquility, and the air conditioning works well, which is important due to the summer heat in Miami. There’s a minibar and TV with cable programming, and the internet was excellent. Breakfast is included in the price and is good and varied. However, a negative aspect to note is that sometimes the hotel staff gathers to chat loudly in the catering area during breakfast, which can be a bit annoying for guests. One day there was an issue with the coffee machine, but it was resolved by the next day. The pool area is very inviting and well-maintained, with good upkeep of the pool and green areas. Parking is included and there is always availability. The check-out process was equally perfect. All the hotel staff were very friendly. This hotel is highly recommended for a peaceful stay in Miami.

Do not stay at this Hotel. It is a recovery center for woman having cosmetic surgery and are walking around even in the dining room with drainage and pee bag hanging sitting on pillows and walking in the parking lot. I thought I was being pranked by a TV show.

Okay property, too expensive for what you get. The room and beds were nice enough. Water pressure was mediocre and no cold water in shower, only warm. Breakfast was mediocre, limited item choices. Coffee and yogurt machines were hit and miss. Our in room coffeemaker wasn't working, but they had no spares to replace it. The trash can liners are too small, they fall in when they get some content. Cheap one-ply toilet paper.