HAMPTON INN LEHI-THANKSGIVING

Kaylee I love you! She’s so amazing and sweet. The room was 10/10 and the service was as well. Would definitely go again soon!

I called to complain about a barking dog, several times. It did quiet for a time but everyonce I awhile I would hear it bark. It’s crazy they allow dogs on all floors, why not keep on bottom floor. I was on 2nd floor, it was 2-3 doors down. I’m am not happy. They have a charge for a dog but I’m the one putting up with the noise not the hotel. Maybe I should receive the money. The front desk said they talked to them more than once, when I asked to be moved to another room or floor, they said they had no rooms available, which is a lie, the parking lot wasn’t that full. Another issue is the phone didn’t work, said no phones worked so called on my cell phone to front desk. Also sink doesn’t drain, really slow. Dust on microwave so questioning the overall cleaning. I asked to receive call from mgr of hotel, I’d like my money back & certainly will not stay at a Hampton again especially if they allow dogs.

Not great service. No recognition on gold status because system is down. Can’t extend reservation for similar reason. We need to call 800 number. 800 number similar issues. Our phone number was not on file so they couldn’t make the reservation. Spots throughout the floor. Maybe we need to move back to Marriott.