Best Western Orlando West

We went to the Rod Wave concert and We booked this hotel only because it had a smoking room because my husband smokes And for the most part the room wasn’t to bad Staff at front desk was ok! Again...

Yuck! Dog and human hair in sheets urine stained pillow case. When I tried to raise my concerns with Chris at the front desk, I was rudely yelled at and dismissed. Sheets were changed by housekeeping...

Luciana is the most attentive person and nothing was too much. She helped us with everything and even ordered food as our credit card wouldn’t work. She is the best we will come back to see her again...