review-bg-image

Reviews from Guests

4.0/5

tripadvisor

163

Reviews

from real guests

clareh516

3

/

5

This was our first time staying in a Disney deluxe resort and we had very mixed feelings. This holiday was a split stay and we spent the first 4 nights at port Orleans French quarter (which we loved!) and the last 3 in a deluxe studio with walk in shower. I knew how much I loved the look of the resort as have been there before to look around but not had the full experience. As we walked in to our room it was nice but didn’t blow us away, it was nice having a sink, toaster and microwave but that does come with the price you pay. To start off with the drink options we was upset with, we had bought the resort mugs at port Orleans and had massive choice as they have the coke freestyle machines whereas we only had the basic ones here, which if you don’t drink fizzy drinks left you with only 2 options, you would have thought they would have updated them, if a moderate has one. The food was nice. I liked the ferry transport to and from the hotel, very convenient at the end of the night although it isn’t fun waiting for it in June in the blazing sun. The main issue we had was we stayed when the air conditioning was broken (this is not something that could have been helped so I do not blame the hotel for this) my main issue was the lack of communication, we felt warm and didn’t feel any air conditioning on the first night and then saw on Facebook the next day regarding it being broke, we had no idea! All of the staff we spoke to where lovely and apologised but the situation was not dealt with as you would expect from Disney. I knew people where being offered to move to another hotel, although these where a bad option, I wasn’t even offered this, until I mentioned I heard about it on Facebook! Thankfully we got some good fans to cool the room down but couldn’t sleep with them on as way too loud! I went to the desk again the next day to ask for compensation and they have said that we will be getting a refund for the nights stayed, which we are grateful for, I just feel like it could have been handled better. I just don’t believe it was worth the price, the only bonus was having a balcony but wouldn’t pay double the price again to just have a balcony, I hate to say.

nikki8375

5

/

5

We have been DVC members since 2004. Lucky for us, we've stayed at almost every DVC property. We've stayed at Wilderness Lodge twice, once when Boulder Ridge was simply known as the DVC Villas at Wilderness Lodge and then a second time in a Copper Creek studio. Having already stayed here twice, and visited many more times while staying at other DVC properties, we knew how outstanding this resort is. Once while staying at Saratoga Springs, we visited an Open House at the Cascade Cabins. That's when we knew that some day we needed to book a stay in a cabin. For this visit, we stayed 3 nights as a family of 6. We had just the right amount of space. My aunt and uncle stayed in the master bedroom which features an amazing en suite bathroom with a water closet, spa shower with rainshower and a huge tub. Their double vanity mirror featured a television! From this bedroom you can access the wraparound porch and sit near the double-sided fireplace. My husband and I stayed in the second bedroom which had a pull down bed under the TV which allowed for a third guest. Our bedroom had a window seat with drawers underneath, built in drawers in the closet and space under the bed for your suitcases. Our son and our cousin slept in living room. There was a pull out couch and a pull out chair, both of which were very comfortable. This layout doesn't allow for the pull down Murphy-style beds that Disney has been incorporating into their properties. Due to the placement of the fireplace and the sliding glass doors out to the patio there isn't a solid wall on which to place this type of bed. The kitchen was easy to work in and the island allowed for extra prep space. The dining table was huge. It seated eight. The common area bathroom was split which allowed for multiple people to do their business at the same time. One room featured the toilet and a sink. The other room had the shower and a sink. The bonus here is that this shower also had a rainshower head. Being in these foresty surroundings and standing under that shower you can easily imagine yourself on a retreat in the middle of the forest. As with all one bedroom accommodations and higher there was a washer and dryer unit. This is always great for going home with clean clothes! For this trip, we opted to BBQ every night and just hang out in the cabin. We wanted to soak in all of the beauty and craftsmanship of the place. We loved sitting in the hot tub and listening to the Disney music. This was a great experience. I would recommend a stay at the Cascade Cabins at least once (or more if your budget allows for it). Note, we chose the cabins along Boulder Ridge as we wanted to be close to the pool and the drink refill station near Geyser Point. The cabins on the other side of the main hotel seem to be a bit farther from the main pool area, but it appears to be much quieter on that side. I also think you may be able to see the fireworks from those Cabins. We didn't see them from our side. Just something to think about if you're booking a cabin.

F962BBdanielb

5

/

5

The best resort Disney has to offer. The Wilderness Lodge itself is nothing short of incredible, but the Copper Creek DVC branch (which is our home resort) is spectacular. The rooms are comfortable, well themed and offer excellent views from the upper levels. The lobby is the best on property, and the food selections are plentiful.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi