Flamingo Inn

Got a room here in hopes of getting some rest after a long drive. Oh I was wrong. First room that was given to me reeked of mold and cigarettes. The carpet was even wet on one side with some questionable stains. On further inspection I noticed the bathroom floor looked like it’s never been cleaned before. The dresser that was provided in the room was falling apart and the sheets were stained. I wish I took a picture of the first room. Simply because I could not believe I was paying $80 a night for something so disgusting. I mentioned to whoever was at the front that if I could get a different room. They seemed bothered by my request but gave me a new room anyways. Coming into the second room I saw holes in the curtains and bed sheets. The bed sheets had some brown stains and one of the pillows was yellow. This room also had also had odd stains on the carpet. Practically same scenario as the old room. The problem got worse when my boyfriend went upstairs with his ESA dog. He stepped into the room to help me change because of personal issues that I wasn’t able to do it myself. We walked back down stairs after changing and the man at the front desk ran quickly to us to tell no pets were allowed even though she wasn’t a pet. He gave me no time to explain anything. He said we had to grab our things and leave and to never come back. Left us embarrassed in front of other guests at the hotel. I went to the front for an explanation and he was hostile from the beginning. I tried telling him what the dog was and that we weren’t in the room for an hour before he kicked us out with an assumption he made. I asked for my money back and he refused saying he doesn’t do refunds. If you want to be ridiculed and have your time wasted come here. P.S. also included pictures of a room next to us with a broken window and bloody curtains. Also trash spread in the hallway

This hotel falsely advertises a pool on their sign which is locked up and unusable. This hotel is severely water damaged from not being maintained properly. It has Black Mold Aspergillus in the walls. I stayed at this hotel for a week and cleaned the room before I checked out. When I turned in my key to the employee today. I needed to use the Wifi to use my phone to hear back from people regarding my next location. I was told that I could not stay on the property even in the parking lot to wait for my Lyft/Uber. The female employee demanded that I take all my suitcases and leave the property immediately after checkout. I then had to carry both suitcases down the street to another hotel to wait for my Uber/Lyft to arrive. This hotel was also extremely rude and several employees followed me around demanding that I pay $80 or get off the property that I could not even be in the parking lot with my suitcases . I was forced to the side of the road. And then after 3 mins my Lyft arrived. Do not stay at this hotel or the one down the street because they have homeless and prostitutes living full time on their properties. They have multiple building code violations and treat people like criminals in jail.

- no sign of welcome or hospitality on arrival - maybe because we might have woken the receptionist from his sleep as it took him quite some time to react to the bell we were ringing and appear at the counter (we arrived at early morning hours, however, they advertise 24-hr front desk), however, what welcomed us on the floor of the corridor leading to our room was something that looked like poop or vomit - a property can be run down, which is the case for this place, however, it can still be kept clean, which definitely is not the case for this place - the poor cleanliness together with the fact that none of the staff wears a mask did not make us feel like we are staying at a safe place that takes covid measures, AT ALL - the room stated non-smoking on the door, yet, the bed cover had several holes from cigarettes - besides this thin cover whose cleanliness was questionable, there was nothing else than a sheet on the bed, so I was pretty cold at night - they do not have a DND sign, so the housekeeper woke me up with her loud banging on the door - worst of all, they called the police on my husband for basically peeking into the wrong room by mistake: upon arrival, we asked them for a second key, because we knew my husband would need to leave the next morning and come back while I might still be sleeping - request rejected with the reasoning that they do not have a second key (the do not use key cards - they use the traditional hard keys); next morning, my husband accidentally peeked into a next door room, whose door was open for cleaning - he suddenly called me asking me if I can walk outside with the payment slip, as they are accusing him of not paying for his room...? I grabbed the slip thinking that the night shift did not pass on the info to the morning shift and they think we did not pay, and when I arrived to the room next door, to my great surprise I found out the person telling my husband he did not pay for his room was the same receptionist who checked us in 10 hours earlier and did see my husband at check-in! Instead of politely telling him something like "Sir, I believe you are staying in a different room", he was screaming at him that "he is not allowed to enter as he did not pay for this room", and in the meantime requested that his colleague at the reception calls the police! The police was very reasonable and understanding of our frustration of being treated like criminals instead of like guests, but understandably could only advise us to speak to the property management. When we went to the front desk and asked for the manager, the first response was "the manager is not here"...I asked for the manager's telephone number - the response was "the manager is out of the country" - I said it does not matter, I will call the manager wherever he/she is, as I really need to speak to him/her. The receptionist asked me to wait, and after a while - guess who appeared? the same receptionist who mistreated my husband so badly, claiming he is the manager! I thought there is no point in speaking to this mean, nevertheless said that I want to speak about the misconduct he exercised on my husband and the handling of this incident? his only "offer" was to refund us the following night - I said that obviously that needs to happen as we are not staying at this place any longer, but that is no apology or compensation - his response was that this is all he is going to do, and when I said I am not accepting this solution, his response was that he is going to call the police then! I feel sorry for the police in this district - they must be a frequent visitor of this place... One would think that especially now, during the pandemic, accommodation establishments will be grateful for every guest, and value the fact they do not have to close down because these guests are still willing to stay there - not at this property...