Ramada Plaza Resort And Suites Orlando Internation

Excellent location from the airport, nearby shopping mall, and outlet mall, and Disney Parks. The room was spacious and bed quite comfortable. Had access to the rooftop pool and bar. Friendly staff, overall a pleasant experience.

I had to wait 8 hours for a room after being told that rooms where not available upon my arrival to the property first at 9:30 am then again at 2:30 pm, 4:30 pm, and at 5:10 pm. The reasoning was limited staff which is not my fault. I had been traveling since 5 am and was exhausted from traveling and attending a conference from 10 am to 2:00 pm. When I asked to speak with the manager I was told she was not on the property after I saw her drive and park directly in front of the property in her Mercedes and enter the back room several times over the duration of my stay. The front desk assistants continued to be dishonest about her whereabouts and would not communicate to her that I wished to speak with her. This was the worst experience I’ve ever had at a hotel and I will never stay at another Ramada property. The breakfast is boiled eggs and carbs only (e.g., pancakes, waffles, toast, and bagels). Where is the fruit, sausage, bacon, or oatmeal/yogurt? Parking is limited. Guests were illegally parked in fire lanes and in front of side walks due to the unavailability of parking. Please do not stay here.

The location was perfect, the room was great, there was no noise. Value for money was great and all staff were helpful (except 1 lady who wouldn't put the TV on in the bar area for us to watch a World Cup game as she said she had to clean, but everything looked spotless!) My only concerns were about the disposable plates and plastic cutlery/coffee creamers. In the UK we wouldn't see this amount of rubbish generated anymore. It made me feel sad for the environment. Why can't you use reusable plates and cutlery and have jugs of milk?