Sera Lago Resort

Let me say right at the start, none of the promotional photos associated with this hotel, are accurate. It's awful. From the poor check-in procedures, to the slow and incompetent staff, to the...

Don't waste your time or money!!! This is the worst place I have ever stayed. It is filthy, mold in places, gross hair in the sink drain, on and on. The blow dryer was broken and we called 4...

I booked on another site that only showed the pictures and 3 stars. There’s no way on earth this place has 3 stars. No words do justice for how bad it is. The rooms are so gross and smell so bad we...