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Reviews from Guests

3.0/5

tripadvisor

157

Reviews

from real guests

maryr03

3

/

5

The front desk ladies were great. The hotel had its better days. The elevator smelled like urine and it was a puddle on the fourth floor (in front of elevator) all three days of my vacation. The room was clean but appeared to be not stayed in for a while. When we came back to the property at night there was no lights leading to room which is unsafe in my opinion. I didn’t go to the beach but there is beach access right through a gate so that’s plus. I personally wouldn’t pick this hotel as a stay but it was paid for through a company. Again, the plus is the beach and the front desk ladies.

maryannbH3754DD

2

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5

YOU DECIDE.... Location steps from the ocean wonderful. A/C was good, bed OK. Pool maintained. Front desk staff tried to assist with our issues, but their hands were tied. . First night the deadbolt did not work. No maintenance. First night without a lock on door. Bathroom door handle fell off first time we tried to open door. Safe did not work. Stove did not work. Sliding door to pool area was stuck. There was no handle on outside of sliding door, so we had to leave it cracked. Patio area outside sliding dirty, trash, unkempt. Braces holding up the handrail to stairs were broken. We told font desk; 4 days later and no one came to look at the stairs, our stove or bathroom handle. Morning staff was not informed by evening staff of our needs. PHOTOS below - broken door handle, safe stuck in "lock position" , peeling walls.

LaxdadG

1

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5

It’s a dump. We arrived late at 8:30 and there was no way to get in there was no one in the office. Booked through Priceline and we called the number for the hotel and there was no answer. So at 9:00 pm after s long travel day we had to get a room at a different hotel for $172 for one night because we couldn’t check in at 8:30 pm. There is a note on the door to call for service but it could not be seen because there were no outside or inside lights on. The room was dirty, blinds had broken slats and we had to use towels to cover so people couldn’t look in. Light out in the bathroom and the floor in the shower looked gross. First time I’ve ever felt like I need to wear flip flops in a hotel shower. Dont waste your money. It’s an absolute dump. I’ve stayed in a lot of hotels. Cheap and expensive. This was is the worst I’ve ever stayed in.