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Reviews from Guests

2.0/5

tripadvisor

42

Reviews

from real guests

ronbo3389

1

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5

Remodeling being done here, yet the place was "open". Front entrance had construction debris and furniture all around the doors. Front counter was covered in plastic due to the painting going on in the lobby. No floor coverings, no carpet, no tile, just bare concrete. The entire north end of this place is closed for remodeling, and the south end is is not completely finished, yet guests are being charged to use these rooms. First, a dead roach in the bathtub. Room is stark and sterile with no pictures or art on the walls, and no chair. We had a coffee pot, but no cups or coffee. Desk clerk told us "our coffee was sent somewhere else", but no attempt to obtain either coffee or cups. No shampoo or any other amenities--"we don't do that"--the desk clerk told us. If you like the sounds and mess and inconvenience of a construction site, this is the place for you. We reserved our stay at Booking.com, but their website makes no mention of the conditions at this place. When we arrived, it was too late to cancel ......

S9036CJmiguelm

5

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5

Our stay was wonderful and we may visit this locations again. The location was in the vicinity of all our need, the facility was clean and maintained, the amenities available wewr exceptional, and receptionist was absolutely a pleasure

trebleshooting

1

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5

First of all, this place is REMOTE. No sidewalks, with a run-down Waffle House across the dark, four-lane country route. No one to hear you scream. If you check in after 8, you have to use the bulletproof window around the side of the building. Handwritten notes admonishing those who have the proclivity to partake of illegal drugs are haphazardly taped throughout the lobby. They make you sign a waiver saying that you have 30m to look at your room and request a full refund; otherwise, you'll be charged for the night. That's okay - I only needed 20m to decide that this place was bad news. Once I got my key, I had to go out and around the dark building to get to a door that supposedly had key access but didn't actually lock and then go up the stairs. My room was directly at the top of the steps. I get inside my room, and the place is thick with the smell of moisture and bodily filth. The chairs were stacked one on top of the other, atop the kitchen table. The kitchenette was filthy, and the bathroom had two squares of toilet paper left and blood stains on the shower curtain. I opened one of the cabinets to find a mouldering rag that had clearly, based on the coloration, been used to wash out the toilet sitting inside. I requested another room, and a large man, different from the one who checked me in, met me; he took me down the hall, which was littered with shattered glass on the stained carpet. It was one of those rooms with a middle door so that you could turn it into a suite with the one next door; my side of that door did not lock, and the hasp of the deadlatch on the main door was BROKEN OFF, perhaps from a police raid of yore. Needless to say, I executed my right to that refund. I went outside to call an Uber to my friend's hotel, and while waiting, a white pickup skidded to a stop and the men inside tried to cajole me into getting inside.