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Reviews from Guests

4.0/5

tripadvisor

3,691

Reviews

from real guests

humbertoeliasl

3

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5

My stay at this hMy stay at this hotel had both positive and negative aspects. On the plus side, the room was quite comfortable, providing the rest I needed, and the breakfast was excellent, with variety and good service. However, there were notable structural and operational issues. The bathroom door lacked a latch, which significantly affected privacy. Additionally, the wireless network did not reach the building where I stayed (building 3). When I reported the problem to the front desk, the staff member showed a lack of preparation and empathy, simply assuming the issue was on my end because the signal worked fine in the main building. It became clear that the property lacks a proper network infrastructure, like a mesh system, to ensure coverage throughout the property. In summary, this is a hotel with potential, but it needs improvements in maintenance and staff training. I would consider staying here again only if there were no better options nearby.

catherinecT1456CT

5

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5

Paid $5 to get dropped off and picked up in downtown Saint Augustine. This is a steal if you know parking is hard to find and it’s $20 to park in a garage. Nick Patel with the Hotel Shuttle was awesome! I would recommend using the hotel shuttle for your future needs.

Flyer28719692377

4

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5

I have stayed at this location several times.But the first time with quality inn. The breakfast was ok. Ir was the same thing everyday(i stayed 4 nights i was told after 3 nights the would freshed up. That never happenðs. Tbe cleaning crew only spoke spanish.