FAIRFIELD INN N STES MARRIOTT

Nothing fancy but just what we needed. Had no issues and check in was easy. Room was clean and the place was quiet. I Would definitely stay here again for the price.

I stayed at the Fairfield Inn – Marriott Tallahassee for three nights, and I left extremely disappointed. We returned to our room each evening expecting basic housekeeping, only to find it untouched. On our final night, I went to the front desk to ask why our room had never been serviced. Only then was I told that daily housekeeping is not provided. This was never communicated at booking, and there were no signs in the room or options to request service. I’ve never encountered a hotel with such a policy, and the front desk staff’s response “You’re paying for a room, not service” - was shockingly dismissive. In addition to the housekeeping issue, the room temperature was very difficult to control. The thermostat and unit either blasted cold air or left the room too warm. There was no middle ground. Breakfast was also a letdown - the food was bland, and the eggs were inedible. I specifically chose this hotel over another Ramada in the area for the “hot breakfast,” but it fell well short of expectations. I understand the trend of cost-cutting in hospitality, but when policies are unclear and guests are met with indifference, it’s hard to justify a return visit. I will be reaching out to corporate and do not recommend this hotel unless management reevaluates both its policies and its approach to customer service.

Great Breakfast Bar: Variety, great service by Monica 5/26/25. Grandchild is lactose intolerant. Monica located a GF & lactose free muffin. Returned same hotel 5/31/25. Monica was off. Request was bluntly declined. Shout out to Monica!