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Reviews from Guests

3.0/5

tripadvisor

657

Reviews

from real guests

cjmusial

1

/

5

As other reviewers have noted, this place is a disaster. When we got to our room there were insects flying around inside - fleas or something. Sticky substance on the dresser, stained towels. The bathroom had an overpowering smell of disinfectant - like they were trying to cover something up. I had made the reservation in May for FSU family weekend in September. It was very difficult to find anything that weekend, so we picked this. After being in this room for a few minutes we just could not do this. Fortunately (?) the FSU football team was doing so badly that additional hotels opened up, so we found a nice clean one up the street on the other side of the highway. We went in to cancel our stay; they said they would refund within 3-5 business days. When the credit card bill came, there was no refund. Attempted to contact the motel directly, but no answer and the mailbox was full. Opened a dispute with the credit card company. Wyndham, this is a terrible reflection on your company. You should disassociate yourself from this location. Almost all of the reviews are either a 1/5 or 5/5. Some of the 5/5's talk about the 'lovely sitting area' - it's a table and chair in the room. Who calls that a sitting area? The fact that multiple reviews say that indicate that those are just false reviews. Take the 1/5 reviews seriously.

RAMONAB1975

1

/

5

After waiting for over an hour at check-in (the manager had no idea how the program worked) he gives us the keys to the rooms, if you can call them that. The rooms were in a pitiful state, beds not made, dirty sheets, pillows without pillowcases, pieces of broken door in the ground, lamp in pieces. It was absolutely not possible to sleep in such a structure so much so that we ran away in search of a new accommodation for the night. Rooms were booked through Booking and to this day the property is not responding and are still waiting for a refund

4589712j

1

/

5

Shocking experience. Filthy and dirty. Reception was just clueless.Very bad in all respects. It should not be operating as a hotel. The room was very dirty . Total demolition and rebuild. It should not be operating as a motel. The bathroom was extremely unpleasant.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi