SpringHill Suites by Marriott Ashburn Dulles North

4.0 / 5

•

20065 Lakeview Center Plaza Herndon - VA

Reviews from Guests

4.0/5

349

Reviews

from real guests

Abdelgaouz1234

The staff are unprofessional, and they do not help at all. I do not recommend this hotel because of the poor customer service. We were very disappointed.

Greymere

We used this hotel for a Stay and Fly for Dulles. It would have been great, but we were put in a room (117) that should never have been converted to a guest room. I assume it was a meeting room originally. It is basically in the lobby so you get all of the lobby noise (which is a lot), plus you share a wall with the elevator, so you also get constant elevator noise. We tried to change rooms, but they said they were full. As I lay there, unable to sleep because of all the noise, I actually considered going out to sleep in my car. We were traveling with friends, so calling nearby hotels to see if we could find a room elsewhere was not feasible. (It turned out our traveling companions were having an equally terrible night in the room next door--also a converted room in the lobby.) Had we been put in a real guest room, I probably would have given the hotel 5 stars (staff were friendly, breakfast was good, shuttle to the airport was good), but the room we were in made it a 1 star stay. Do not let them put you in Room 117.

kamnisha

Comes across as a 2nd rate hotel. Status aside I asked and expected daily room cleaning- they didn’t clean at all. When we asked on day 2 they were rude and said they will send house keeping to clean, they didn’t. The breakfast was also 2nd rate. Eggs were terrible- powered scrambled eggs, texture was gross. At $250/night total ripoff. They guard the water bottles like it’s gold! I am a Titanium Elite member and it didn’t even matter - front desk didn’t even acknowledge. Every where else I always get a nice greeting when I check in. Stay away!

Facilities Details

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Wired Internet

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Express Check-in/Check-out

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Shuttle Service (free)

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Desk/workspace

Terrace

ATM on site

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Wired Internet

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Elevator

Express Check-in/Check-out

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Shuttle Service (free)

Baggage Storage

Business Center

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Snack Bar

Desk/workspace

Terrace

ATM on site

8 Available Room Types

Suite, 2 Queen Beds

Telephone

Adjustable height hand-held shower wand

Close-caption TV

Air Conditioning

Desk

Sofa

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Bathroom

Daily newspaper

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Lowered electrical outlet

Lowered view port in door

Clothes Rack

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Suite, 1 King Bed

Telephone

Adjustable height hand-held shower wand

Close-caption TV

Air Conditioning

Desk

Sofa

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Bathroom

Daily newspaper

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Lowered electrical outlet

Lowered view port in door

Clothes Rack

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Telephone

Adjustable height hand-held shower wand

Close-caption TV

Air Conditioning

Desk

Sofa

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Bathroom

Daily newspaper

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Lowered electrical outlet

Lowered view port in door

Clothes Rack

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Suite, 2 Queen Beds (Hearing Accessible)

Suite, 2 Queen Beds (Hearing Accessible)

Telephone

Adjustable height hand-held shower wand

Close-caption TV

Air Conditioning

Desk

Sofa

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Bathroom

Daily newspaper

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Lowered electrical outlet

Lowered view port in door

Clothes Rack

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Suite, 2 Queen Beds (Mobility Accessible, Tub)

Suite, 2 Queen Beds (Mobility Accessible, Tub)

Telephone

Adjustable height hand-held shower wand

Close-caption TV

Air Conditioning

Desk

Sofa

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Transfer shower

Visual alarm

Lever handle on door

Entire unit wheelchair accessible

Fold-up bed

Sitting Area

Bathroom

Daily newspaper

Non-smoking

Bar

Sleep comfort items

Bathtub grab bar

Laptop workspace

Refrigerator

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Towels

iPod dock

Lowered electrical outlet

Lowered view port in door

Clothes Rack

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Newspapers

Baggage Storage

24-Hour Front Desk

ATM on site

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Accessible route to the registration desk

Pool

Accessible public restrooms

Desk/workspace