review-bg-image

Reviews from Guests

2.0/5

tripadvisor

96

Reviews

from real guests

gagirl1069

1

/

5

Never, again, will I stay at a Stay Express!!! It was the most horrible place I've ever stayed. The room was substandard in every way. What kind of place takes the towels to wash before giving you more??? That's only the beginning of the nightmare the room was barely habitable, if I had not booked online I would have gone somewhere else. Read the reviews and take them seriously, this place is ghetto as all get out. The person at the front desk was barely bi-lingual and very hard to understand. Front desk was not manned and no one answered calls to the front desk. I am posting this review on all social media accounts I have and on every site that I can! The room stunk to high heaven and felt damp. I didn't find or see any mold and mildew, but am sure it was there. I would have given a rating of negative ten if it was allowed.

accjr

1

/

5

Okay so, I’m going to keep this as short as possible. I arrived here around 3 o’clock in the afternoon. Within 10 minutes there were numerous cops in the parking lot, very loud arguments right outside of my door and possibly a drug deal or two from what I could see. Once inside the room and looked around I almost couldn’t believeI’m what they thought was acceptable. It doesn’t seem that anyone ever cleans in here they just make the beds and leave. There was mold all over the ceiling. Something I’m not so sure what exactly it was all over the walls. Microwave should have just been thrown away. If you had put food in there I’m pretty sure that you’d catch a disease and need hospitalization immediately. When I mentioned that they only made the bed. What I meant is they didn’t change the sheets, they put the heavily stained cover to make it seem like they did something. I’ll include a picture of what my eyes saw once I pulled down the “comforter”. Run, run as far away from this roach motel as you possibly can. Management, housekeeping, nobody seems to really care what happens. The CDC needs to be aware of this place and shut it down. A porta potty would be a step up from this place.

AngelaD0118

1

/

5

We arrived after midnight checked in and had a hard time with the key card getting into our room. We leave and come back around 3 am and couldn't get in at all. The slot of our door pretty much ate the key card. The office clerk came to help us get in needless to say 45 mins later he got it unlocked. He refused to change our room even though we didnt have a key card to get in and out. Maintenance came the next morning and still no luck. He was very helpful and got us a key card for another room. It was an awful experience. Half the lamps in the first room didn't work and the room totally stunk. We will never stay here again.