SUPER 8 SAVANNA IL

Our previous visit was during covid, so visiting town was less of a good time, but the hotel was great. It was just as good this time. The gentlemen who run the Savanna Inn are very friendly and helpful. The room is nice, the beds are comfy, the pool is clean and nice (which is great when it's this darn hot out). Town is kinda walking distance, but not in this temperature, but you can drive there in 90 seconds. Normally you might say you don't many choices since this is the only hotel for miles, but luckily it's a very nice one. Palisades State Park is just a few minutes north, and Mt Carroll is a very nice town a few miles east. The hotel has a nice hot breakfast in the morning, which is extremely convenient. Next time we might come again when it's a little cooler. Thumbs up.

Not many options in Savanna, but this was fine, everything was clean. Good mattress, good shower, friendly staff. We enjoyed the pool. On the negative side, the walls are thin, and we couldn't truly close the drapes.

I booked a 5-night stay but left after 2 nights because it was unsafe and gross- the room smelled like cigarette smoke, felt damp, and the AC wasn’t working properly. Several men were drinking in the hallway outside my room-go to the parking lot or someone else's room??! The hotel advertises a “24-hour cancellation policy,” but I was told it only applies before check-in—not 24 hours before any night you want to cancel. This was NOT clearly explained at booking or check-in. When I asked to leave early the staff were unhelpful and the manager was unavailable. I was told that I would have to pay for the full five days. I had to get his staff to call the manager and talked to him on their cell phone. he was rude and dismissive. He finally agreed that he would “work it out" so that I could leave early. Then I was charged for an extra night after I had already left. The manager claimed I missed a 3 PM cancellation cutoff and cancelled at 5:37. Of course the 3pm thing was never disclosed to me. This place is poorly managed, with unclear policies and rude staff. I’ve disputed the charges with my credit card and reported the issue to the booking site. If you value your safety and money, avoid this hotel.