The Guest House Westside

The room was nicely prepared. The receptionist was very helpful; during my stay. There is a workout room available. all in all my time there was very pleasant.

DO NOT STAY HERE!!! UNSAFE! The women working check in was sitting outside while we walked in and stared at us blankly. She was very rude and kept rolling her eyes at us. We had a dog who we filled out the paperwork for, paid the fee and the women saw her sitting in the lobby with us. We leave for dinner with the dog in our room and come back 1.5 hours later and the dog is IN THE PARKING LOT scared. We walk in and ask how did she get out and the same women started yelling at us saying how dare we accuse her of letting the dog out. She said she called everyone else staying at the hotel if it was there dog but didn't call us because she thought the dog we brought was smaller... very sketchy. We demand to talk to the manager and both of them couldn't get their story straight they kept lying and messing up. They wouldn't show us security footage and wouldn't give us a refund. I've been calling for over a week to see the footage and 'they can't find it'. we are so lucky our dog stayed near our car!! Angela the manager was rude, inconsiderate and unapologetic. Not a single worker asked if we were okay or said sorry. They claimed we were the only people with a key to the room - as if she couldn't make a master key. I am working to file a police report and am furious with the management. Larisha Jones has been avoiding my phone calls - they are hiding the tapes!! I think everyone should be fired immediately. DO NOT STAY HERE!!

I booked this place hoping for a quick rest on our way to North Carolina. I expected an average 2 star experience, but what I got was a BIG FAT NEGATIVE -2 star experience. The rooms were not clean and I had a rash the day after which WebMD led me to believe is bed bugs bites. Stay at your own peril. This place is TERRIBLE!