Sylvania Inn

Nothing fancy but it was clean and spacious. We all Felt very safe and secure. There is No free breakfast but McDonald’s is in walking distance. There is a coffeemaker , mini fridge and microwave in the room. TV was very nice with direct tv. For the price it’s worth it.

I am a resident of Savannah, GA. My family and my parents stayed here during evacuations for both hurricanes Matthew and Irma, and have gained tremendous respect for both the families who own and manage this hotel. The managers, Sage and Paul, and the owners, Bina and Andy, have gone above and beyond expectations to care for customers during these stressful times. For examples: 1) I requested a non-smoking room upstairs and a smoking room downstairs when I booked my reservation. Sage told me that all that was available were 2 smoking rooms upstairs, so I agreed to reserve these as it appeared that I would have to evacuate for an imminent storm. I called when the storm was approx. 3 days away. The day before my reservation started, Sage called and explained that a family of 20 people from Florida were looking for rooms. She was trying to accommodate them so was calling customers to figure out how she could juggle rooms to accommodate everyone. Long story short, she made room for this large family, and provided me with the rooms that I had requested! A chain hotel would never have worked that hard to accommodate everyone! 2) The morning after the storm hit Florida, and while the storm was centered over Georgia (we had some rough weather), Sage knocked at my door, and was obviously worried. She explained that a customer from Florida was told that he had to report to work the next day or he would be fired. She was wondering whether we had an extra gas can as she wanted to provide this customer with gas for his trip. We didn't, but she continued knocking on doors until she found one and then Paul went to the station to fill it up and they presented this to the customer as he checked out! 3) My father was very sick (he passed away 2 weeks ago, 2 weeks after checking out). He and my mother needed lots of assistance with loading luggage and my father needed to be practically carried. I had to return to Savannah for work but urged my parents to stay as their home had no electricity. However, they were worried that I wouldn't be around to assist with their leaving. I was telling Paul and he urged me, "Tell them to stay. You know we'll take care of them!"...and they did. 4) Sage and Paul were seen everywhere emptying trash cans, delivering supplies to customer doors, etc. Sage told me that they had told their housekeepers that they could stay home so that they could care for their own families during the storm! 5) Our town didn't lose power, so many businesses were open. However, in nearby Statesboro, where the owners managed 3 hotels, businesses were closed. The owners were worried that their customers would not be able to find food, so they drove to our town, bought groceries, then prepared 400 meals to deliver to their guests! Now, this is not a chain or big-budget franchise, so if you are interested in high-end accommodations, this is not the place. It is not perfectly groomed and maintained, but I am confident that it is clean. Everything has been in working order (air, heat, microwave, refrigerator). I am perfectly content sacrificing amenities and perfection for superior customer service and genuine care!

My room was clean, spacious and enjoyable. It provided me with the necessary items. I was very comfortable. The manager was very accommodating and easy to work with. I was very comfortable in the handicapped room I had requested because the building is a two story building.