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Reviews from Guests

3.0/5

tripadvisor

327

Reviews

from real guests

michaelnH5713JI

4

/

5

We were able to check in early, which was very convenient. Concierge was very helpful in highlighting local activities and attractions. Front desk was responsive to requests for help or information. We had an excellent view of the pool and ocean. The pool and hot tub were comfortable and well-maintained. The room was very clean and well-equipped. We chose to eat most meals in the unit, given the ease of preparing them and the unrivaled ocean view. Only drawback is that the beach across the street isn't the best for swimming, but many nice beaches are a short drive away.

shakespearenut

2

/

5

It embarrasses me to say we own here. I like to refer to this resort as the “Motel 6 of Maui.” Our resort fees are 1500 a year, so essentially that is how much it costs us to stay here for a week. I suppose that’s considered a great deal for Maui, but we just came from Kona where, for 1100, we stayed at a lovely resort with two pools, a room that was double the size of here, and included A/C! Best yet: it was quiet!! Morning coffee on the patio was my favorite time of day. The no A/C thing is the main thing that makes this resort so unpleasant. Because of the heat, have to have all the windows open 24/7, and that makes it feel like you’re staying in the middle of a truck stop. One’s ears are constantly assaulted by shouting, Cars honking, neighbors shouting, children crying, children laughing, alarms beeping, radios blaring, and doors slamming. Poor Parker, whoever he is. His mother shouted at him a lot!!!! Certainly, there will be no enjoyable mornings on the patio!!!! I understand that the best part about coming to Maui is Maui, not your room, but between the noise and the heat I never want to stay here again. Even if I do own here!

stephaniehiltond

2

/

5

The bad (and most important): Guests need to be warned about the insane woman who lives in this building. There should be a disclaimer on all booking sites and the resorts website . It is INSANE what goes on here . When I read reviews about her, I thought maybe she was just having a bad day or week. I was wrong. This goes on all day every day and has been happening for years. She screams at and harasses guest over a loud speaker , insults people , records everyone , particularly children. Plays piano , blows a whistle , conch sings , mocks guests , all over the speaker from 7am-10pm. she has a huge dog that barks all day and she walks around to intimidate people at the pool. Look at her you tube channel Aloha See Maui before considering staying here . While the hotel management hands are somewhat tied , they need to do more . It’s been going on for years, this isn’t new. They suggested that guests called police, this is not a guest responsibility. They also said police won’t do anything anymore and they have been called many times . When she’s not making noise and harassing people, which wasn’t often , it’s all the guests talk about . The negativity and noise consumed our vacation. There was no peace , no way to sleep in or relax , or chill at the pool , when we paid big money to visit here . Our sofa bed was broken , which my son slept on all week , and the bedroom mattress was like sleeping on springs . The good : the view is spectacular, location is great , pool , hot tub and BBQ area was awesome . I would come back but only if this crazy lady was gone . I’ve never seen anything like this in my life , this is something you see in the movies

Facilities Details

Free Parking

Free Wifi

Diving

Garden

Bicycle Rental

Concierge Service

Tours

Toiletries

BBQ grill

Smoke-free property

Snorkeling

Elevator

Discounts recommended for you

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2 Available Room Types

Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms
Suite, 2 Bedrooms

Suite, 2 Bedrooms

Non-smoking

Non-smoking

TV

TV

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Dining Area

Dining Area

Fan

Fan

Free Wifi

Free Wifi

Towels

Towels

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Toaster

Toaster

Shower

Shower

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Microwave

Microwave

Oven

Oven

Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
Family Suite, 1 Bedroom
Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Non-smoking

Non-smoking

TV

TV

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Dining Area

Dining Area

Fan

Fan

Free Wifi

Free Wifi

Towels

Towels

Balcony/Terrace

Balcony/Terrace

Free Toiletries

Free Toiletries

Cleaning Products

Cleaning Products

Toaster

Toaster

Shower

Shower

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Iron

Iron

Refrigerator

Refrigerator

Dishwasher

Dishwasher

Kitchen

Kitchen

Microwave

Microwave

Oven

Oven

Facilities Details

Parking and Transportation

Bicycle Rental

Free Parking

Front Desk Services

Concierge Service

Activities

Diving

Snorkeling

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

Tours

Toiletries

BBQ grill

Elevator