Best Western Plus Chicago Southland

I stayed here for one night and had good expectations. The hotel is new, so I figured it was clean. The first room had a really bad smell, but they switched me easily. The hotel clerk this day was very pleasant and helpful. Bu, the next day, they held fire inspections, and a man asked to enter the room, saying he was fire department. I had asked for no disturbances, so this was a surprise, as well as no one told me that they would be doing inspections during my stay. Because I refused entry, the man grew angry and impatient, banging hard on the door repeatedly and demanding entry to the room. This was scary. Front desk was not helpful and because the manager was not on the scene. I had to call customer service for help. They handled the matter quickly and I checked out. The most important thing to feel is privacy and safety, I did not feel that, so I left the hotel. The hotel was a scary disappointment.

I ALWAYS try to stay in a budget friendly Hilton when I can and the Spark's are where it's at! The location of this hotel is only about a 35 minute drive from downtown Chicago so perfect for not being in the hustle and bustle of it all and not paying those inner city prices! We were greeted immediately from the front desk and the man who checked us in was super friendly and amazing! We stayed mainly for the Shawn Mendes concert and to sight see the next day and it was an absolute breeze! All the staff was super friendly and helpful and checked on us everyday to make sure we had everything that we needed! The rooms were super spacious, clean, quiet, and most importantly the beds were super comfortable! The breakfast area was nice too with a decent breakfast bar that I wish had a little more to offer but they kept it stocked along with the coffee and hot tea all night which definitely made up for it! Overall, it was a wonderful and comfortable stay and when we come back to Chicago we will definitely be staying here again!

I recently stayed at the Spark by Hilton in Oak Forest, IL, and was very impressed. This hotel is part of Hilton’s newest brand designed to offer affordable stays without compromising on quality, It truly stand up to the Hilton Standards and have a great pricing.