Holiday Inn Express and Suites Chicago WestOHare Airport Area

The worst hotel experience in 30+ years of traveling. This place is a dump. The first room was so bad that I went to the desk soon after checking in to change rooms. The room had stains on almost...

When we arrived at our room, there was a plunger outside our door. Guess what? We needed it. The floor was dirty with candy wrappers and other debris. When the toilet broke we were told there was no...

The room was clean and the linen was quite nice. Our A/C and television did not work. A/C only worked on and off and TV not at all. Called desk for over an hour with no answer. Went down and...