Americas Best Value Inn Effingham

My wife and I spent 1 night here. We was supposed to stay 2. The Air Conditioner didn’t work, I told front desk. They came and reset it but it didn’t work. It was late so we went to bed. Went to front desk first thing in the morning and attendant told me they would fix it or switch rooms. We left to go to breakfast. Came back from breakfast over an hour later, checked at front desk, the manager said they would have a room ready in 10 minutes. I told him at that time if the room wasn’t ready we wanted a refund. We packed and waited in the lobby for over 30 minutes. The manager came back to desk and I told him we wanted a refund. He informed me that because I booked through Super.com I had to contact them. I did so and have not received a refund as of now. Will never stay there or use Super.com again.

we have stayed here before, and this time we had our grand daughter so a pool was a must. so when deciding on where to stay we picked this one because of the pool. we got there and was told the pool was closed. the person there was not opoligited at all he had the attitude that he did not care. the pool had been closed for over a month, so it would have been nice to have that in there website. we left and we to another hotel.

Avoid this hotel at all cost. We booked for 3 nights and when we check in they gave us a room that didn’t have a working fridge and it smelled like death when we opened that fridge. We got another room and the toilet seat was completely broken off. Finally we get the third room barely even clean. I wouldn’t recommend this hotel at all. Either go with a more expensive hotel or even a cheaper hotel but at least you know what your pay for.