Stoney Creek Inn Quincy

4.0 / 5

•

3809 Broadway St

Reviews from Guests

4.0/5

319

Reviews

from real guests

I9976SUlesleys

Pass this place up! It is so run down! From their patio furniture to the room numbers on the doors….it needs remodeled terribly! Our room itself was clean but all of the hallway carpeting was filthy dirty. Had it not been so late at night when we stopped, I would have demanded a refund & found somewhere cleaner to stay.

Purl87

Upon arrival to my room 327, the fireplace did not work. When I used the restroom the light did not work for the exhaust fan also didn’t work. Then when I tried to turn the lights off for the night the can light in front of the kitchenette did not shut off with the use of the switch. I contacted the front desk and had to have them look. They could not figure out how to shut off the light, with their permission I removed the lightbulb so I could sleep. Upon my departure no one was at the front desk, I rang the bell multiple times and yelled to see if anyone was there. I then knocked on the door to the office and breakfast area from 6:20-6:35 am and never found an employee and the breakfast was not open. I gave up after multiple other guests dropped off their room keys and left. This is completely unacceptable for a $300.00 hotel room stay.

kathyvA7015DA

1st of all we came with 3 other couples because they have never been. We always stay here when we come to Quincy. We get there, and find out the hot tub wasn't working. Thats the reason we came. The pool was cold and dirty, and alot of water on the pool deck. 'It was like they had draining issues'. After us complaining, the new manager was nice to give us another room to share that had a jacuzzi hot tub, free of charge. When we went to see the room, it was not cleaned but John said it would be cleaned. The 'free' room then got put in my rooms name so then it made my regular room look like it was vacant, so at 11pm someone came into my room. Im glad it was a female as i was alone. So of course i didnt sleep at all. The manager was nice and only gave us a discount for the night. Came to find out, the free room was never cleaned, so the one couple who utilized it went and got their own blankets and cleaned it. It really wasn't a good stay, but the new manager was very sincere and is trying to get it under control. Come to find out, alot of their staff had quit or got let go recently. Again the manager did give us a lower rate and he was new so until the bugs are ironed out. We will give it another try

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Elevator

Vending machine

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

Terrace

ATM on site

Business Center

Pool

Free Parking

Free Wifi

Spa

Sauna

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Elevator

Vending machine

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Baggage Storage

24-Hour Front Desk

Daily Housekeeping

Smoke-free property

Desk/workspace

Terrace

ATM on site

Business Center

4 Available Room Types

Standard Room, 1 King Bed, Non Smoking

Telephone

Non-smoking

Adjustable height hand-held shower wand

Bar

Close-caption TV

Accessible toilet

Air Conditioning

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Towels

Sleep comfort items

Roll-in shower

Toilet

Lowered view port in door

Hair dryer

Visual alarm

Lever handle on door

Clothes Rack

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Telephone

Non-smoking

Adjustable height hand-held shower wand

Bar

Close-caption TV

Accessible toilet

Air Conditioning

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Towels

Sleep comfort items

Roll-in shower

Toilet

Lowered view port in door

Hair dryer

Visual alarm

Lever handle on door

Clothes Rack

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Iron

Extra Long Beds (> 6.5 ft)

Microwave

Theme Suite with Fireplace

Non-smoking

Close-caption TV

Air Conditioning

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Visual alarm

Lever handle on door

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Extra Long Beds (> 6.5 ft)

Fireplace

Sitting Area

Microwave

Expanded King with Bunk Bed

Non-smoking

Close-caption TV

Air Conditioning

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Visual alarm

Lever handle on door

Braille and tactile signage

Separate shower/bathtub

Private bathroom

Free Toiletries

Iron

Microwave

Facilities Details

Pool and Spa

Fitness Center

Spa

Sauna

Parking and Transportation

Free Parking

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

24-Hour Front Desk

ATM on site

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Daily Housekeeping

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Pool

Accessible route to the registration desk

Accessible public restrooms

Desk/workspace