Doubletree Hotel and Conf Ctr Chicago North Shore

3.0 / 5

•

9599 SKOKIE BOULEVARD SKOKIE 60077-1314

Reviews from Guests

3.0/5

1,540

Reviews

from real guests

WindyCityRealtor

I booked a 3 night stay here as my husband was in a nearby hospital. The Hampton had discounted rates for hospital stay family but I opted for a “better stay”. I can’t say that was my experience. I would first like to say that the staff was very helpful, friendly and responsive to my request. My first room had large areas of peeling paint on the shower ceiling. I asked for a room change and the staff was very accommodating. Unfortunately the second room has some minor issues as well. The shower drips continuously , the shower gel container was empty and the sink drain is barely open. I used the pool on the first morning of my stay and found it dirty. Sand and debris on the pool floor and the bumpers surrounding the pool are black. There seems to be a general lack of maintenance in this older hotel. My room was clean although the only room amenity is a small bar of hand soap along with wall containers of shower gel, shampoo, conditioner and lotion. I expected more from a Doubletree. The breakfast at the adjoining restaurant was fine and both the coffee snd the staff are very good.

684kristyb

First off the staff obviously takes things left behind before actually checking or waiting to see if guests call for them. We accidentally left expensive headphones in a drawer and called the same day we checked out and they wouldn’t even look. We called a total of four times and got different excuses everytime. They were there they didn’t just disappear. We were there three days and nobody came in to clean or take the trash out the entire time.

Passport53546119999

My experience was okay. The rooms are definitely something and very comfy. Service was subpar & I didn't feel as welcomed as other guest. On a side note: no complementary breakfast for a 200+ room is a little bit upsetting.

Facilities Details

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Wifi (Surcharge)

Assistive listening devices provided for meetings

On-site accessible self parking

RV, bus, truck parking

Indoor fireplace

Elevator

Garden

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Proposal spot

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

Smoke-free property

Desk/workspace

ATM on site

Business Center

Concierge Service

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Wifi (Surcharge)

Assistive listening devices provided for meetings

On-site accessible self parking

RV, bus, truck parking

Indoor fireplace

Elevator

Garden

Accessible concierge desk

Express Check-in/Check-out

Meeting stationery

Accessible route to the registration desk

Proposal spot

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

Smoke-free property

Desk/workspace

ATM on site

Business Center

Concierge Service

10 Available Room Types

Room, 1 King Bed, Non Smoking

Telephone

Non-smoking

Sleep comfort items

Close-caption TV

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Clothes Rack

Desk

iPod dock

Interconnecting Room(s) Available

Free Wifi

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Room service [24-hour]

Hypoallergenic

Suite (North Shore Suite with Parlor)

Telephone

Non-smoking

Sleep comfort items

Close-caption TV

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Interconnecting Room(s) Available

Free Wifi

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Room service [24-hour]

Junior Suite, 1 King Bed

Telephone

Non-smoking

Sleep comfort items

Close-caption TV

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Hypoallergenic

Clothes Rack

Desk

iPod dock

Interconnecting Room(s) Available

Free Wifi

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Sitting Area

Room service [24-hour]

Presidential Suite, 1 King Bed (With Parlor)

Presidential Suite, 1 King Bed (With Parlor)

Telephone

Non-smoking

Sleep comfort items

Close-caption TV

Air Conditioning

Blackout curtains

Refrigerator

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Interconnecting Room(s) Available

Free Wifi

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Room service [24-hour]

Junior Suite, 1 King Bed, Accessible (Roll In Shower)

Junior Suite, 1 King Bed, Accessible (Roll In Shower)

Telephone

Non-smoking

Sleep comfort items

Close-caption TV

Air Conditioning

Blackout curtains

Refrigerator

Bathtub or Shower

Tea/Coffee Maker

Wifi (Surcharge)

Daily housekeeping

Towels

Clothes Rack

Desk

Extra Long Beds (> 6.5 ft)

iPod dock

Roll-in shower

Interconnecting Room(s) Available

Free Wifi

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Outdoor Pool (seasonal)

Parking and Transportation

RV, bus, truck parking

Free Parking

Front Desk Services

Express Check-in/Check-out

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Meeting stationery

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wifi (Surcharge)

Miscellaneous

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Coffee/tea maker

Elevator

Garden

Accessible concierge desk

Accessible route to the registration desk

Pool

Proposal spot

Desk/workspace