Hyatt House Schamburg

Room were very nice and the bed was comfortable to sleep on. We didn’t anticipate having a handicapped room. The bathroom was made for handicapped access and that made it hard for me to walk on the floor with it being wet from the water. We weren’t given clean towels wash clothes on a daily basis. The trash wasn’t emptied until we checked out on June 29th. The bathroom had no ventilation so when you took a shower the mirror fogged up.

The few positives I can say. It looks nice from the outside, the mattress was decent, and I didn’t see any bugs and checkout is at noon. Which is probably the best thing about this place. However the inside is far from what I expected by the outside. Waited 10-15 minutes for someone to be at the front desk to check in. Elevators are super slow, and when walking into the room you get hit with a pretty weird smell. My guess would be the carpets need to be changed, and I think some rooms are renovated, I’m guessing mine wasn’t. Also those TVs are about 20 years old. No way to use any of your streaming apps, and they have these horrible cable boxes with very few channels. Being in Schaumburg the competition for hotels is pretty high. So to feel like I’m stepping in a room from the early 2000s seems crazy. If I’m staying around this area again, I would definitely be looking somewhere else.

its been a few years since my last stay here, but its consistent. the staff are generally friendly and helpful, the breakfast staff particularly so. we always found the breakfast area clean, tidy, and well-stocked. the room itself was spacious, well-furnished, and comfortable, with a good mattress. there are often a couple of issues somewhere in the common areas, its an old building after all, but nothing to complain about. they put a larger hold on your card when you check in, but the final bill was as advertised and matched my room reservation.