Quality Inn & Suites

I spent $ 153 on a jacuzzi room tonight ..I had been there a couple hrs..went to plug in my phone by the bed an found a dirty used full of blood syringe stuck in the wall right beside the lamp..I took a Pic of it an proceeded to take it to the front desk while still tryin to stay calm an reasonable..I asked to b switched to another jacuzzi room they said they had no more an wasn't willing to make this terrible experience right....they did refund my money after I sit out in the parking lot an seen the lady take a trash bag an throw it in the dumpster instead placing it in the proper container ..I used to go here quite often but will never refer anyone or think about goin back there myself..

We booked a pet-friendly room on the first floor since we were traveling with our 2 dogs. The room was in poor condition. The floors literally turned our white socks black and there were stains and dirt on the bed sheets, pillow cases and bed spread. The ONLY good feature was the expansive grass area to walk the dogs.

A few of the staff were short and abrupt when communicating. Just from the naked eye bedding was stained with hair all over bed upon check in. Our $200 deposit was kept because of a spill caused by tube feeding. When asking the owner, why we were being charged so much… he lied and said there was more damaged linen then there actually was!! I WILL SAY…. the only plus was the hotel itself was close to the highway and had a continental breakfast. When we first got there at 4pm we called for help because they were away from the Front desk ( not a problem in itself) first time when they picked up, they hung up as we were talking, So we had to call back. We ended up waiting about 7 minutes for help. When we got into the room, there was hair all over the bedding and a yellowish stain on top of the fitted sheet ( we decided just to just clean it up the best we could and lay a towel down) In the middle of the night my sister’s tube feeding had leaked and got on the bedding and a towel. When I called down to the front desk, I had explained that Something had spilt, asked for a change of sheets and offered to change them. When we left in the morning, we had done the usual…. Picked up all trash & placed together in designated trash bags. We also put the bedding in a pile ( all to make it easier on the housekeeper) THEN even left a tip! The hotel kept our $200 deposit. We understand and were Willing to pay for the actual items that were stained…. BUT The person we talked to on the phone (said he was the owner) tried saying that we ruined both complete bed sets and four towels. Which is not true at all, as the spill was contained to one small area of ONE bed. He didn’t even mention the other bed set until we had asked for an itemized List of the stained items.