Quality Inn & Suites

I was just at this hotel to visit my daughter. The hotel is back in an industrial area but located in a pretty good spot. We stayed there because they allowed our 3 small dogs that were traveling with us. They charge $50 extra per dog, crazy. The front desk staff was very friendly. Our room was small and dirty. The carpet was old and the room didn't look like it had been cleaned very well. There were fingerprints all over the mini fridge and a half empty bottle of ranch dressing in it. Gross. In the bathroom was an almost empty roll of toilet paper. We had an adjoining style room with a door between us and the room next to us. We could hear them easily as I'm sure they could hear us. They were smoking weed the whole weekend, morning and night and the smell was awful. Maid service never came the whole weekend. I guess you have to ask for it these days... In my opinion the rooms should be about $75 a night but of course they were MUCH more. I would not stay here again. Oh also, they had a little dog potty area out the back door with a doggie bag dispenser that was empty.

The hotel is convenient to several major roads on the North side of the city, but it is in a somewhat odd commercial/industrial location. The public areas and our room were pleasant enough for a mid-price hotel. There is no routine maid service in the rooms - only upon request. The breakfast was standard Choice Hotels. At check-in there was a great deal of confusion - reportedly due to a "computer system problem". They could access our reservation but had no idea which rooms in their hotel were occupied or clean for new guests. The owner/manager tried to sort this out and offered us an "upgrade", but when escorting us to that room found it was still not clean. It took a maid to let us know which room we could have, and then the manager headed off to procure a key for this "standard" room.

We stayed in Room 202 with a suite and sofa bed. The tv in the room was only 32" (my kitchen tv is bigger than that) and the remote didn't turn the tv on and off or adjust the volume, you had to get up and physically turn the tv off. It did change channels, but that was it. My parent's room had a much larger tv and the remote turned it off and on and adjusted the volume. Otherwise, the room and rate were okay for our stay.