Stoney Creek Inn Des Moines

4.0 / 5

•

5291 Stoney Creek Pt

Reviews from Guests

4.0/5

580

Reviews

from real guests

matthY4935CB

I spend a lot of time on the road and stay in a lot of hotels, so I can tell when a property is simply processing a reservation and when it genuinely values the guest. Stoney Creek in Johnston absolutely stood out. The hotel was comfortable and welcoming, but what made the experience exceptional was the service from the general manager, Travis. He took the time to talk with me, understand that I’m regularly in the area, and offer to help make future stays easier and more consistent instead of leaving me to hunt through booking sites every time. That kind of personal attention is rare. It showed that he cares about earning a returning guest, not just filling a room for one night. Stoney Creek has earned the top spot on my list whenever I need a room in the Johnston/Des Moines area. Five stars without hesitation.

dalenmrs2023

The BEST night sleep ever traveling. We both enjoyed the pillows we dream of. Breakfast was delicious flavorful & variety like no where else. Travel with our dog & accommodation was perfect to go for walks. Staff is friendly & helpful.

Trail678959

I would like people to know that the pool and hot tub area is CLOSED for remodeling. The remodel is absolutely NECESSARY due to the seriously neglected property. The remodeling and construction team is on site from early morning until 8 pm. The beds are absolutely from the 1970s as well as the decor and safety. The doors do NOT lock unless you pull them shut. The bathrooms are out of service and no employee will tell you that. You go to where they say there's an available one and the sign let's you know they are closed. The key cards quit working at 11 am even though you can pay to have a noon check out. You would think the phones along the hotel would connect to the front desk by pushing 0. They do NOT. The fire place is only winter ready. They turn them off and they are no longer an amenity. The breakfast is ok. It is mainly there to feed the staff and construction crew. They all congregate in there, eating like the starving children you see on TV. Hopefully, you won't have an unhappy employee behind you complaining about any part of the place. The male over night staff will lie to you and tell you housekeeping will bring you blankets. We stopped in there before 9 pm. At 11, we called down to see if they were in route.... He assured us they were on the way. At 1 am, I called back to ask about the blankets and the gals at the front desk, brought them within 6 minutes. Out of the 9 employees we interacted with.... 5 were able to give no or poor service. 2 were defensive and 2 were on top of things within minutes.

Facilities Details

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Elevator

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Proposal spot

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Desk/workspace

Terrace

Computer station

Pool

Free Parking

Free Wifi

Coffee/tea maker

Fitness Center

Laundry

Shops (on site)

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Elevator

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Proposal spot

Baggage Storage

24-Hour Front Desk

Smoke-free property

Snack Bar

Desk/workspace

Terrace

Computer station

9 Available Room Types

Theme Suite with Kitchenette

Non-smoking

Air Conditioning

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Kitchenette

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Expanded King with Whirlpool

Non-smoking

Air Conditioning

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Theme Suite with Whirlpool Cottage

Non-smoking

Air Conditioning

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Expanded King with Whirlpool Cottage

Non-smoking

Air Conditioning

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Theme Suite with Whirlpool

Non-smoking

Air Conditioning

Refrigerator

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Visual alarm

Toiletries

Lever handle on door

Braille and tactile signage

Private bathroom

Free Toiletries

Hair dryer

Iron

Microwave

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Indoor fireplace

Visual alarms in all public hallways

Coffee/tea maker

Elevator

Pool

Accessible route to the registration desk

Accessible public restrooms

Proposal spot

Desk/workspace

Computer station