Super 8 Walnut Ia

This place was just awful!! Dirty rooms (literally someone else's sock in a "clean" room, no pool or breakfast like they claim, put into a room with 2 "queen" beds that were actuallyjust full beds. This place lies constantly! Even talked to the manager "Thomas" and owner "Brian" who stated that they returned 20% of my stay because of the horrible conditions... however they lied. Wyndham doesn't care either. STAY AWAY!!!!

The man at the front desk was pleasant and polite, but that's where it ended. We stayed in a room that smelled soooo bad. There was no carpeting so that wasn't it. After falling asleep and waking up several times from the awful stench in the room, I unfortunately discovered that it was the pillow. Needless to say i was thoroughly disgusted and we ended up leaving the room and the hotel. Maybe the other rooms were fine but i don't know how this could slip past the cleaning crew. Especially since we were hit with the stench the minute we entered the room.

The front desk checked me into 2 rooms that were already occupied. I came down to the desk and was given a third room and told the guy at the desk I would be speaking to the manager. That is when a second man came around from the desk in broken English yelled at me “you go, there are no rooms I give your money back!” All while I’m pushing the luggage cart for the third time heading to the room. I didn’t respond to him and just went to my room to sleep. The third room in the second building smelled like mold and wasn’t clean. I should have left but I drove all day and was dangerously exhausted. The next morning I went to the desk and they told me the manager wasn’t going to be there until 11 am so I told them I would call back later. I called the manager who’s card at the desk said his name was Brian with no last name. “Brian” was no help did care about the room or how I was treated. So I called Wyndham”s 1800# made a report and was told the hotel had until 6/11 to make it right we me. I received no call back at all, so on the 11th I called 1800# and was told that the hotel sent pictures of a broken tv and that they could do nothing for me. They LIED ABOUT ME TO SAVE $70. This place is abhorrent KEEP DRIVING DONT STAY HERE!!!