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Reviews from Guests

2.0/5

tripadvisor

64

Reviews

from real guests

Jingleboots

1

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5

Wanted to do my annual trip to the casino Christmas day and stay in Bossier the night, as I usually do. It was horrible to say the least. I have 32 pictures that I took, but they are on my old phone at home. I am not sure what to do about it. I was late getting in from the Casino and the roads were getting iced over so I had to stay, otherwise I would have left. When I got there I was mortified. I didn't even know that they had hotels this gross that are still in business. The creepy foreign guy that was running it barely spoke English, I went down to get a blanket because it was cold in there and no heat. Yep. No heat. The guy brought a blanket up there, after I had to get dressed go down there (he was never in the office, always outside) and ask for the blanket. Meanwhile, my dinner I picked up was getting very cold. I was pissed! So, I get the blanket and I started looking around. The curtains were ripped completely off at the bottom hem, just hanging there. The lamp was old, and total rust. The lampshade was crooked and ripped and had stains all over it. There were exposed wires sticking out of the wall. There were roaches in the bathroom. I tried to sleep in my clothes on top of the bed which had ONE very small pillow on the entire bed. NO BLANKET. No table. No nothing.Nuts! I just stayed up until first light and hauled my ass home. I still have all those pictures and I'm planning on doing something about it. A hell of a lot more than a review.

davidsM1139TF

1

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5

Stayed here and came home with BEDBUGS. I could forgive the awful service and needing to change rooms, but BEDBUGS? Hell no. Don't stay here unless you want to deal with an infestation of them later on.

R1593TCsusans

1

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5

RESERVED THIS ROOM WITH AGODA TRAVEL ONLINE. WONT USE THEM AGAIN EITHER. WHEN WE GOT THERE WITH OUR CONFIRMATION IN HAND THEY SAID arrived there and they had no record of our reservation with our confirmation number on it. Obviously we did as we had the number in our email. They were extremely rude to deal with.. So we asked if they had a room since we were already there and again very rudely said no. then when asked about making sure my card was not charged they had no answer for me. rudest people ever., I'm waiting a few days to see if a charge shows on my card. I have filed a complaint with our local BBB. From the things Im seeing here it looks like we may have been lucky that we didnt stay there