Springhill Suites by Marriott Shreveport Bossier City

Staff was so friendly , the rooms were very clean, beds were clean and comfortable! Great location!! Thank you for a great visit! I would definitely recommend

The front desk was very attentative. The hotel has been newly remodeled and the room we had was huge. Great breakfast and a very quiet room.

The ROOM was pretty good. The music in the lobby was LOUD and hard to talk around. Hotel is currently undergoing renovation, it the loud noise was not construction related. The next morning - music was the same in the lobby. The employees that came in and by the check-in counter were loud, not discreet and unprofessional sounding to the ones trying to enjoy breakfast. We searched hard to find a pet-free hotel (bad dog allergies, but understand we just have to deal with service animals). Receptionists were very defensive and rude when my husband mentioned to them that a guest had been seen with a non-service dog within the hotel - same receptionists that barely spoke a word to me when I went to check us out later (not knowing about the dog conversation). Our room was nice, but won’t be back because of the receptionist and lobby experience.