American Inn of Kinder

Wasn't the best room. Needs updating. But was a good place to stay. Was quiet for most part. Not all plugs working. Very friendly staff. Would stay there again. Not far from town or stores. I little further from the casino then I wanted to be...

This was one of the worst hotels I ever been to. Got there Saturday evening to check in well the lady was nice enough, but didn’t understand much English, told her my name that I had a reservation. She said she needed my drivers license before I handed her my drivers license. I handed her another credit card and told her I wanted to pay with that credit card and then I handed her my drivers license. Then she made a copy of my drivers license and handed back both my license and the credit card and I said I wanted to use this credit card. She tells me she’s already ran it through with the other card course I got upset saying again I wanted to use this one, nothing she can do so well never mind. I have reserved a room with two double beds, non-smoking. Well we get to the room open the door it’s a king size bed. So I went back up to the front telling the lady she gave us the wrong room. Oh my goodness finally Get a room with two double beds. We put our stuff in there. Didn’t check anything because we went to the casino but that night we got back to take a bath, no stopper or plug. And the thinnest towels that smelled of bleach. So my sister went up to the front desk to see if she had a stopper/ plug she didn’t even understand what my sister was saying, did give her a couple of those thin towels and then the bathtub was chipped and stained My sister had to use a wash cloth to plug up the drain. Oh the beds. The mattresses probably were 20 years old, hard as a rock. And the boxspring which were fabric covered had to be at least 30 years old. This hotel needs to reported to the hotels association. There’s so many violations they have committed.

Was not sure when we arrived as it was booked by our company. The hotel is extremely clean service is excellent do not be fooled by the appearance the new owners have worked extremely hard to upgrade this hotel floors are extremely clean the tub is cleaner than some of the more expensive hotels I have stayed at. LINEN IS CLEAN AND FRESH and the staff will bend over backward to make sure your stay is as comfortable as possible. To the staff, thank you for a great experience and I hope that your business continues to grow..See you on my next trip. In closing some people are quick to judge a hotel before you take a close look..