Seven Clans Hotel

Seven Clans Hotel offers fine lodging. Booked online, no problem. The room price is reasonable. All staff are friendly and helpful (for example the Players Club sign-up person). No complaints about rooms, hallways and facilities (built 2012); clean & well kept, showing little wear. Well-arranged - featuring walnut headboard and very large walnut shelf/counter/enclosure for the tv – quite luxurious. Single-serve coffee maker, "Community Coffee;" small fridge w/ no freezer portion; no microwave; large screen tv w/ lots of channels; bathis large, clean, well-maintained. Strangely, the A/C made the room TOO COOL!? We finally got room warmed up to 83℉ (adjusting the thermostat overnight) on the first night. Overall, there’s limited things to do here and in the surrounding area: casino (it is large w/ lots of slots, live poker etc.) plus restaurants and the Dream Pool w/ its “lazy river.” The pool is shallow (no deep end) and has a shallower kiddy wading area close to deck chairs, plus a swim-up bar. One beach towel is provided per person. We stayed 2 nights and did it all (no kids). Seven Clans has no staffed lobby, so it is about 400’ +/- away to reach the lobby which serves the new Legacy Tower Hotel and Casino entrance. Conversely, since the pool area is out east beyond the Seven Clans, it actually is the closest access from the rooms. You can park near the front or rear sides of Seven Clans for off-loading, etc. Big Sky Restaurant is exceptional – an upscale setting (expensive) and well-presented, ample meals; it’s a formal table setting: 2 forks, appetizers: tasty bread w 2 spreads (butter & c. cheese/pepper jelly), softshell crab on paste. The food tasted great! It’s a relaxing setting, small cozy cubicle (would seat 4-5 adults). very quiet (with few customers @ 5-5:30 before the crowds arrive). A large Starbucks is off the lobby. Also available for breakfast, lunch, dinner are: the Terrace Café sit-down, cafeteria style; the Lagniappe Café self-serve type cafeteria; and Noodles Asian Restaurant.

We had to wait about 30 minutes to get our comp room because someone had put us down as having to pay. Then we got in our room and had to listen to a barking dog for three nights because they were using the room by us as a kennel while they gambled. The itching wool blanket on our bed was terrible so we threw it on the floor. We left our room and room service came in and took our towels, wash cloths, floor mats and other stuff we had gotten for our 5 night stay So we had to call and have it all redelivered to our room. They also put the itching wool blanket back on out bed so I had to take it off again and throw it on the floor. I'm allergic to the wool and who needs it in the heat of the Summer! We had a horrible experience at the 7 Canine Hotel because the people kept leaving their poor dog barking in the room to disturb us each night from 11pm till 3am. I thought maybe they would kick them out after the third night but No they let them get away with it!

Carmen in management at the front desk was amazing! Tia was very helpful also. The rooms were very clean and the service was top tier. The shower was amazing along with the Roam shower amenities in the bathroom. The service alone will keep us coming back. Thanks again Carmen and your wonderful staff!