Doubletree By Hilton New Orleans

⭐⭐⭐⭐⭐ I cannot say enough wonderful things about Leanna! I was visiting a city that is well known for its drinking scene, and as someone who is sober, I was a little nervous about how comfortable I would feel during my stay. From the moment I arrived, Leanna went above and beyond to make me feel welcome, supported, and appreciated. What truly touched me was the handwritten birthday card and fresh strawberries she surprised me with. Such a thoughtful and personal gesture meant more to me than she probably realizes. In a world where customer service can sometimes feel rushed or impersonal, Leanna made me feel genuinely seen and cared for. Her kindness, attention to detail, and warm personality turned what could have been a challenging trip into a memorable and enjoyable experience. And I have to say—I absolutely loved her handwriting! The card was beautiful and is something I'll keep as a special reminder of my trip. Thank you, Leanna, for going all out and making my birthday so special. You are a true asset to your hotel, and I hope your management team knows how lucky they are to have you! ❤️🎉🍓

had an issue with my booking, and Leann took care of everything so smoothly. Traveling solo, she made me feel safe and right at home. Leann always had a smile and such a welcoming energy. She truly made my trip! thank you so much!

I've lived in Louisiana for 16 years and this has always been my hotel of choice when I'm in New Orleans. It has a GREAT location for walking to anything you want to see. The 96 people who have left bad reviews must be the kind of people who aren't happy with anything and can't be pleased. I've never had a single complaint in all the years I've been coming here.