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Reviews from Guests

3.0/5

tripadvisor

193

Reviews

from real guests

L3588AGchristiner

2

/

5

Before we arrived, our Uber driver told us this timeshare was sold and would not be used as such after the end of the year. First, the positives: the location couldn't be beat. It was close to Canal Street, the WWII Museum and other destinations, but far enough away from the French Quarter's activity and noise. The staff was friendly. Our stay was in a two bedroom, sleep 6 unit. It was last updated in the 1980's. We started out in Room 203. It was in need of a deep cleaning. During the week, the elevator broke down twice with members of our group on board. We saw a mouse in the unit, and the desk clerk gave us a sticky trap. We came in on Wednesday evening and found that the bathroom and the carpet were flooded from a leak in the unit above. The clerk said there was no one on duty from maintenance and she gave me a bagful of towels to clean up the water. After an hour, she had no new information. We asked to be moved to another room. We were given Room 204, and at 10:00 pm, we packed and moved our belongings to the next room. It also had mice. The rooftop deck and the pool were not accessible. Workmen were in the courtyard each day to tear out the landscaping. Although there is availability through the end of the year, avoid this location!

315lauriel

4

/

5

What a warm and welcoming staff on all levels. This boutique, historic property is a delight. Location is perfect to walk to activities in the French Quarter and Warehouse District. Just steps from the trolly system and only casino in the area. Units are comfortable and amenities just right.

LadyAurrora

4

/

5

Went to New Orleans with my husband, sister, and my dad so we wanted a place we could all stay together but that had more than 2 beds. Hotel de L’Eau Vive fit the bill. It was clean and comfortable, and exactly what we needed. We had a small issue with hot water - there was only enough for one shower an hour but reported that to the hotel so hopefully they fix it. The location was perfect and an easy walk to the French Quarter. Even at night, the location felt safe. I would stay here again. The hotel occupies 2 buildings and there is a big step into the second building where we were staying. They do have a portable ramp for luggage but it’s beyond the locked doors that are accessible by keycard. You just have to put it back when you’re done. Also, like everywhere else in New Orleans, parking is an issue. The hotel does not have any parking of its own. You either park on the street and pay the meter ($3 per hour and you can only pay 2 hours at a time) or there is a lot between the buildings that is $40 per 24 hours. Bonus: The Ruby Slipper cafe on Magazine Street is only a block away, and Ceasar’s Casino is a block away in the other direction for dinner.

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