The Milestone

4.0 / 5

•

687 Main Street

Reviews from Guests

4.0/5

434

Reviews

from real guests

A8180PBbrittanyl

Extremely disappointing experience. We found visible blood on the bedding that had soaked through the sheets shortly after checking in. No one in our family was injured, and we immediately photographed it and notified management. We were moved to another room late at night, but management’s response was even more upsetting. The manager was dismissive and rude and actually said, “So what would a refund un-traumatize your child?” Finding blood on your hotel bedding is disturbing enough. Being treated that way when reporting it made the experience even worse. We would not recommend this hotel.

767_lisabethr

There are 2 types of buildings that were not built at the same time. We were given rooms in the old building. Total disappointment! The room was not the one in the photos on the website. There was a strong moldy/musty smell. No wonder, given the moldy and broken shower seals and no ceiling fan. Floating floor installed over a carpet. Mold. Smell. Dirt. Rusty and broken electric baseboard heater. Rusty lamp. Dented wall. Toilet paper holder pulling out of the wall. There was even an old sock behind the bathroom door when I arrived. Avoid!

215marcyd

The photos online show a beautiful well kept hotel. The outside grounds and pool area are lovely but the room we had was very dated and had a funky smell. We asked to be switched and Jones was very kind. He moved us to one of their other properties.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Fitness Center

Designated Smoking Area

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Bicycle Rental

Business Center

Outdoor Pool (seasonal)

Laundry

Desk/workspace

Terrace

Computer station

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Fitness Center

Designated Smoking Area

Accessible route to the registration desk

Accessible public restrooms

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Bicycle Rental

Business Center

Outdoor Pool (seasonal)

Laundry

Desk/workspace

Terrace

Computer station

10 Available Room Types

Premium Room, 1 King Bed

Heating

Non-smoking

Patio

Close-caption TV

Sleep comfort items

Window

Daily housekeeping

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Desk

Internet [LAN]

Dining Table

Hair dryer

Interconnecting Room(s) Available

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Deluxe Room, 2 Double Beds

Heating

Non-smoking

Patio

Close-caption TV

Sleep comfort items

Window

Daily housekeeping

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Desk

Internet [LAN]

Dining Table

Hair dryer

Interconnecting Room(s) Available

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Premium Room, 2 Queen Beds

Heating

Non-smoking

Patio

Close-caption TV

Sleep comfort items

Window

Daily housekeeping

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Desk

Internet [LAN]

Dining Table

Hair dryer

Interconnecting Room(s) Available

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

High floor

Iron

Deluxe Room, 1 King Bed

Heating

Non-smoking

Patio

Close-caption TV

Sleep comfort items

Window

Daily housekeeping

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Desk

Internet [LAN]

Dining Table

Hair dryer

Interconnecting Room(s) Available

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Standard Room, 2 Double Beds

Heating

Non-smoking

Patio

Close-caption TV

Sleep comfort items

Window

Daily housekeeping

Air Conditioning

Blackout curtains

Tea/Coffee Maker

Free Wifi

Towels

Exterior corridor

Desk

Internet [LAN]

Dining Table

Hair dryer

Interconnecting Room(s) Available

Lever handle on door

Toiletries

Separate shower/bathtub

Private bathroom

Iron

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Fitness Center

Parking and Transportation

Bicycle Rental

Airport Shuttle (surcharge)

Free Parking

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

Designated Smoking Area

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Desk/workspace

Computer station