DOUBLETREE BY HILTON PORTLAND ME

I can’t believe I paid $540 for this DUMP. The pool is NOT heated, and the weirdly designed pool area (like a whacky glass triangle ala The Louvre) had a bunch of steel girders above it, and they were all rusty. I rubbed a towel on the pool area floor and it turned black. Walking to our room, we encountered a dirty wet sock in the middle of the floor. I walked by an hour later and it was still there. I had to call to find out where the ice machine was; there was one on the floor above us. Problem is, it didn’t work. Had to go up two more floors to find one that did work. The room itself was ok, but there was no enclosed tub. The shower was a wand that kept falling off, and the water flowed right out onto the rest of the bathroom floor, in front of the sink and toilet. We were afforded a fine view of the air conditioner from our window. Whatev. But was it worth $540? We paid an extra $50 apiece for breakfast; this had better be the best g***amn breakfast ever… The staff were excellent and helpful. Not their fault that greedy corporate suits are gouging the public. Meantime, AVOID THIS PLACE.

Dirty/dingy/disgusting. Housekeeping no where to be found. Staff did not ask how our stay was- I’m sure if they did they would know the answer. Save your money and go somewhere else. Sorry doubletree but your standards are low and below average. The only thing this place has going for it is the location and not work the money. I would not come back here. Do better.

One of the managers barged into one of our fellow families room while their kid was changing disregarding the fact that they were not welcomed in at all.