Residence Inn by Marriott Portland Maine

Staff was great. Hotel itself was tired to the point of being dingy. I don’t expect that in a Marriott property. Well below expectations.

I've been in quite a few Residence Inns over my career, and most were excellent. This one was not. The property itself is nice, and despite being within a few hundred feet of I-95, quite quiet, plenty of parking, and convenient to our various destinations. While the beds were comfortable and the location convenient, we found the rooms to be in need of cleaning and update. The living room furniture was stained and dirty, and there was mold in the bath rooms - not clearly visible, but not hard to find. The swimming pool was cloudy, telling me it is not properly serviced. One of your two rooms had a toilet problem and the desk staff could not seem to understand that it was a maintenance issue, not a room servicing issue. The breakfast, which I had always found to be excellent, was no better than lower priced places, and they ran out of cereal mid-weekend. The food was decent, but certainly not what I'd come to expect from a Residence Inn. In short, this place fell far short of my expectations, especially considering the price we paid. Fortunately, we did not spend much time in the rooms. I would not return here again.

This place was dirty. Bathroom was filthy. There was dirt in shower, plus the tub had a grimmy ring. There was trash under the sink which made the room smell. The coach had a large rip and they fixed it with tape. The chair to the desk had two rips.