Hyatt Regency Chesapeake Bay Golf Resort Spa

This was our second stay at the Hyatt Regency Chesapeake Bay and, unfortunately, our experience was very mixed. The positives first: our Petite Queen Suite was spacious and comfortable. However, the beds were quite small for ‘queen beds’. The recreational facilities kept our family entertained, and the premium parking option was absolutely worth it for the convenience. Unfortunately, the food and beverage experience fell far short of expectations. While the fly problem was slightly improved compared to our previous visit, flies were still everywhere throughout the property. At the breakfast buffet, there were dead gnats on the fruit, which raised serious concerns about food safety. Dinner in the main restaurant was disappointing- the food quality was poor, two different meals contained a hair, missing food items were never followed up on, and the servers often seemed unfamiliar with the menu or service procedures. The takeout window was consistently slow, and the main bar appeared dirty during our visit. This is a beautiful resort with great amenities and plenty of potential, but the dining operation needs significant attention. Better food safety practices, improved staff training, cleaner food and beverage areas, and more attentive service would make a tremendous difference. Until those issues are addressed, it's difficult to recommend the resort based on the overall experience.

The location is beautiful! Food was very good. Hotel was very nice with lots of things to do for kids. Pools are beautiful however closed too early. Staff was extremely pleasant however some were inconsistent with answers regarding time open for food, pools, & bars. I would go back!

Beautiful resort, friendly staff, great experience. Hoping to return in the fall and take advantage of all that's available on property.