Extended Stay Deluxe Washington, D.C. - Gaithersburg

THERE IS TOXIC BLACK MOLD AT THIS LOCATION. As soon as you walk in you smell mildew, and some of the rooms with carpet smell like urine as well. An air specialist needs to get down there asapThe!s howers are not give an ideal clean as there is hair from prevuous guest lingering around. You never get your toerld are timr and as i tats not even more terrible I woke up to a mice eating my tortilla chips.The manager is a malicious women with zero customer service skills! I complained one time and she went and called all studio 6's/extended stays in the to add me to their DNR list. I have done nothing wrong. I have even left snacks for the staff and a gentleman was just telling my mother how nice I am. Bri is great, accommodating, and generous. DO NOT RENT HERE. HONORABLE MENTION: THE ELEVATOR IS BROKEN.

I booked this room based on 4.1 review score and that it was newly renovated. The room was clean with newer floor coverings & paint. The old bathtub handle for the shower was broken. This is a partially renovated room. The front desk was pleasant. The free breakfast was, was, was subpar - see picture for yourself. Other than the disappointing breakfast, it was an acceptable place for a traveler. Good thing we stopped at Walmart and brought our own breakfast.

This facility we were told was renovated. Didn’t look like that to us, but the part we are complaining about is no hairdryer in the room when the website clearly says 'hairdryer'.. A case of false advertising. there was nobody actually at this hotel motel, who could help us in anyway. if you expect anything upscale, don’t stay here.