Chase Suite Hotel Hunt Valley

This hotel is closed! I booked 2 rooms for the week on the app and wasn’t aware. I had been calling since 9pm it’s now 12:35am to let them know we were stuck in traffic. I was worried when no one would answer the phone. I know why now. It’s not open. Drove from NC to this hotel. Just had to book another hotel

The lady Alada I think her name is at the front desk was absolutely amazing. She is kind and helpful. She makes sure everything is takn care of and will try to help you any way possible. Thank you for the amazing customer service!

It was a nightmare. Room had a disco ball, ballon on the ceiling, confetti on floor, no heat, food on walls. Asked for a new room. He acted like it was an inconvenience. I told him we would just sleep in the lobby then. Finally got a new room. Kitchenette had one dirty glass and 2 plates.