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Reviews from Guests

4.0/5

tripadvisor

512

Reviews

from real guests

JamesShane

1

/

5

We stayed in room 709 for 6 nights from 9/8 leaving 9/14. Here are the overcharges showing the contracted nightly rate followed by the billed rate: 9/9 $315 to $330, 9/10 $315 to $340, 9/11 $350 to $375, 9/12 $ 350 to $375 and Sunday 9/13 a whopping $300 to $375. A $75 overcharge on Sunday, wow, hard to fathom, the parking lot was just about half full. Not a night that would demand a premium rate. I had made a paper copy of the original contract and asked for a paper copy of the receipt. The numbers were significantly different. The woman CSR tried to convince me that I did not understand that the deposit was a separate line item. She then got a young man who tried to tell me that my paper copy was some kind of screen capture and not valid. He next tried to tell me the discrepancy was due to the deposit not including the requisite taxes. At this point I went to my car to get my glasses so that I could pull up the original email contract on my phone. This must have motivated him because when I returned, he had found the hotel’s copy and agreed that I was overcharged more than $180. My fellow travelers, please make a paper copy of your confirming email and take it with you. The front desk will want to email you a copy of the receipt. Please ask for a paper copy of the receipt in addition. This will make it easiest to compare the two documents for any discrepancies before leaving the property. Wishing you success. Port-O-Call positions itself as the upscale property in Ocean City. Wrestling with the front desk over obvious room overcharges creates a bad experience and a jaundiced view of the operation.

Chriscoggs

3

/

5

Location is great, linens and bed very nice, however the carpet was nasty. It was stained and appeared very dirty. For the cost of this hotel the room was average and needed attention. I will never stay at the Port O Call again. In its day it was a nice hotel. With the rates they charge they can afford to keep the rooms in better shape.

P3211QWsuec

5

/

5

We had a very nice stay at the hotel. The room was spacious, clean, and very comfortable, which made our stay especially enjoyable. The hotel has a relaxing atmosphere and is a great place to unwind by the beach. Overall, it’s a wonderful choice for anyone looking for comfort and space during their stay.

Facilities Details

Pool

Free Parking

Free Wifi

Spa

Fitness Center

Evening Entertainment

Shops (on site)

Lockers

Braille and tactile signage

Assistive listening devices provided for meetings

Skiing

On-site accessible self parking

Bicycle Rental

Laundry

Elevator

Boating

Casino

Fishing

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Newspapers

Tours

24-Hour Front Desk

Outdoor Pool (seasonal)

Smoke-free property

Desk/workspace

ATM on site

9 Available Room Types

Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View
Front Corner 1 King Bed, Ocean View

Front Corner 1 King Bed, Ocean View

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Close-caption TV

Close-caption TV

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Bar

Bar

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View
Room, 1 King Bed with Sofabed, Coast Line View

Room, 1 King Bed with Sofabed, Coast Line View

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Close-caption TV

Close-caption TV

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 2 Queen Beds, Ocean View
Deluxe Room, 2 Queen Beds, Ocean View
Deluxe Room, 2 Queen Beds, Ocean View
Deluxe Room, 2 Queen Beds, Ocean View
Deluxe Room, 2 Queen Beds, Ocean View

Deluxe Room, 2 Queen Beds, Ocean View

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Close-caption TV

Close-caption TV

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Deluxe Room, 2 Queen Beds, City View
Deluxe Room, 2 Queen Beds, City View
Deluxe Room, 2 Queen Beds, City View
Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Fold-up bed

Fold-up bed

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

Sleep comfort items

Sleep comfort items

Bar

Bar

Close-caption TV

Close-caption TV

Accessible toilet

Accessible toilet

Shower chair

Shower chair

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Roll-in shower

Roll-in shower

Toilet

Toilet

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Deadbolt on door

Deadbolt on door

Lever handle on door

Lever handle on door

Braille and tactile signage

Braille and tactile signage

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Iron

Iron

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Sleep comfort items

Sleep comfort items

Close-caption TV

Close-caption TV

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Dining Table

Dining Table

Towels

Towels

Hair dryer

Hair dryer

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Iron

Iron

Clothes Rack

Clothes Rack

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Spa

Outdoor Pool (seasonal)

Parking and Transportation

Bicycle Rental

Free Parking

Front Desk Services

Lockers

Newspapers

24-Hour Front Desk

ATM on site

Activities

Skiing

Fishing

Entertainment and Family Services

Evening Entertainment

Casino

Meeting stationery

Smoke-free property

Shops

Shops (on site)

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Braille and tactile signage

Assistive listening devices provided for meetings

On-site accessible self parking

Elevator

Boating

Accessible route to the registration desk

Accessible public restrooms

Tours

Desk/workspace