BEST WESTERN MERRIMACK VALLEY

We were very hesitant to stay here at first...after reading all the negative reviews online. But here's the best part, it was just fine and clean & breakfast was okay. They are building a brand new hotel in the back. Which will be very new & modern.

Staff was friendly, but the hotel itself was poorly maintained. The front door said it needed a key card to get in and wasn't even locked at night. Our nonsmoking room smelled like smoke to the point we had to sleep with the windows open and we were on the first floor. The rugs looked like they hadn't been cleaned in years.

Chris was excellent in helping me get a room for the second night after being sold out. A light bulb was out in my room and the nighttime staff was quick to change it. I liked that there was coffee decaf and regular 24/7 in the lobby for every guest.