Hawthorn Suites By Wyndham Franklin / Milford Area

We had a wonderful stay at The Franklin! The location could not have been better and the manager, Carlos, was so helpful during our stay! He gave us some great suggestions for restaurants and things to do in the area. We will definitely be back

The room was in good condition and very clean. The suite was very spacious and had nice layout. Everything was working OK including WIFI. Suite had two large TV's, one in the living area and one in bedroom. Kitchenette had few dishes; plates, silverware, can opener and real ceramic coffee cups. I took one point off for keys that didn't work well and the eggs at the breakfast that didn't taste like real eggs. Otherwise the breakfast was very good. The bed was very soft but I seemed to sleep well regardless.

Worn out mattress Hair in the bathtub Missing lamp Smell of cigarette smoke All these things added up to a really disappointing hotel experience. Given the choice, I would definitely take the time to find a nicer place